📜 Privacy Policy (Matrixxer)
Valid for: Matrixxer LLC, www.matrixxer.com, App and Online Store (WooCommerce)
Status: April 2025
1. Responsible Provider
Matrixxer LLC
3833 Powerline Road, Suite 101
33309 Fort Lauderdale, Florida, USA
Represented by: Nicole Schreiber & Jonathan Dilas
E-mail: info@matrixxer.com
2. General Information on Data Processing
We, Matrixxer LLC, take the protection of your personal data very seriously.
We process your data in accordance with the applicable data protection laws, in particular the GDPR and relevant US Privacy Laws.
3. Access Data & Hosting
When you visit our website, access data (so-called log files) are automatically stored by our hosting provider (Hostinger):
IP address, date and time of access, requested page, browser type and operating system.
This is done on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) to ensure technical functionality.
4. App Access (iOS / Android)
The Matrixxer app uses the following functions:
UID for push notifications (APNS/FCM)
Camera access for QR code scans (no transmission to server)
Location access for map functions (optional and only when actively used)
5. Newsletter (Mailjet)
If you subscribe to our newsletter, we will use your e-mail address exclusively for sending it.
It is sent via Mailjet.
You can revoke your consent at any time by unsubscribing.
Legal basis: Your consent (Art. 6 para. 1 lit. a GDPR).
6. Ordering Process & Customer Account (WooCommerce)
As part of the ordering process, we collect and process personal data:
Name, e-mail address, billing address, and telephone number if applicable.
If you create a customer account, we store your data for later reuse.
7. Payment Processing (Stripe, PayPal)
For payment processing, your payment data will be transmitted directly to the respective service providers:
Stripe or PayPal.
Matrixxer LLC itself does not store any payment data.
Please note the privacy policies of the respective payment providers.
8. Digital Products & Activation Codes
Our energy essences and online courses are purely digital products.
Any vials serve exclusively as symbolic accompaniment and are not part of the contract.
The energetic transmission takes place purely mentally.
9. Rating Function (Product Reviews)
Customers can voluntarily submit reviews.
All reviews are manually checked and approved.
There is no automatic verification.
Further details can be found in our review policy.
10. Cookies & Tracking
We use necessary cookies for the technical functionality of the website.
Optional tracking tools (e.g. Google Analytics) are activated only with your express consent (Art. 6 para. 1 lit. a GDPR).
You can manage your consent at any time via the cookie consent tool.
11. Third Party Services & Data Transfers
We use technical service providers such as Hostinger, Mailjet and Google.
Data may be transferred outside the EU (e.g. USA).
In these cases, we use standard contractual clauses in accordance with Art. 46 GDPR for security.
12. Your Rights
You have the following rights at any time:
Information (Art. 15 GDPR)
Correction (Art. 16 GDPR)
Deletion (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection to processing (Art. 21 GDPR)
📄 2nd GDPR-compliant note in the privacy policy & on invoices
✍️ Privacy policy – recommended additional section (compact):
Server location & data transfer
The technical content and downloads of our products (e.g. MP3 files) are provided via servers outside the European Union, currently in the United States. The data transfer takes place via the Content Delivery Network (CDN) from Cloudflare. We have concluded standard contractual clauses with the relevant service providers to ensure an adequate level of data protection in accordance with Art. 46 GDPR.
13. Contact for data protection concerns
If you have any questions about data protection, please contact:
E-mail: info@matrixxer.com
📜 Privacy Policy (Matrixxer)
Effective for: Matrixxer LLC, www.matrixxer.com, App and WooCommerce Store
Version: April 2025
1. Controller
Matrixxer LLC
3833 Powerline Road, Suite 101
33309 Fort Lauderdale, Florida, USA
Represented by: Nicole Schreiber & Jonathan Dilas
Email: info@matrixxer.com
2. General Information
We process your personal data in accordance with applicable data protection laws,
including the GDPR and relevant US Privacy Laws.
3. Access Data & Hosting
When you visit our website, standard server log files (IP address, date/time, requested page, browser type, operating system) are automatically stored by our hosting provider (Hostinger).
Processing is based on our legitimate interest (Art. 6 para. 1 lit. f GDPR) to ensure technical functionality.
4. App Permissions (iOS / Android)
The Matrixxer app may request the following permissions:
UID for push notifications (APNS/FCM)
Camera access for QR-code scanning (no server transmission)
Location access for map functions (optional, on user activation)
5. Newsletter (Mailjet)
When you subscribe to our newsletter, we use your email address exclusively for email dispatch through Mailjet.
You can withdraw your consent at any time via the unsubscribe link.
Legal basis: Your consent (Art. 6 para. 1 lit. a GDPR).
6. Orders & Customer Accounts (WooCommerce)
We process personal data during the ordering process:
Name, email address, billing address, and optionally a phone number.
If you create a customer account, your data will be stored for future orders.
7. Payment Processing (Stripe, PayPal)
Payments are handled directly by the respective providers:
Stripe or PayPal.
Matrixxer LLC does not store any payment information.
Please refer to the privacy policies of the respective payment providers.
8. Digital Products & Activation Codes
Our energy essences and online courses are purely digital products.
Physical bottles, where provided, are purely symbolic and are not part of the contractual obligations.
Energetic transmissions are conducted mentally.
9. Reviews & Ratings
Customers can voluntarily leave reviews.
All reviews are manually reviewed and approved.
There is no automatic verification.
See our Review Policy for further information.
10. Cookies & Tracking
We use essential cookies for technical operation of the website.
Optional tracking tools (such as Google Analytics) are only activated with your explicit consent (Art. 6 para. 1 lit. a GDPR).
You can manage your preferences via the Cookie Consent Tool at any time.
11. Third-Party Services & Data Transfers
We use service providers such as Hostinger, Mailjet, and Google.
Data may be processed outside the EU (e.g., in the USA).
We use Standard Contractual Clauses according to Art. 46 GDPR to safeguard such transfers.
12. Your Rights
You have the following rights:
Access (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Deletion (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection to processing (Art. 21 GDPR)
13. Contact for Privacy Inquiries
For all privacy-related inquiries, please contact:
Email: info@matrixxer.com
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